Official Document · LGPD Compliant · 2026 Version

Privacy Policy of 116bet2 – Your Data, Always Protected

116bet2 takes the protection of your personal data seriously. This page clearly explains what we collect, why we need it, how we use it, and what your rights are as a data subject under the LGPD.

Last updated: January 2026
Our Commitments to Your Privacy

Six practices 116bet2 uses to protect your personal data

256-bit SSL Encryption

All communication between your mobile device or computer and 116bet2's servers is protected by 256-bit SSL encryption — the same standard used by major Brazilian banks such as Itaú, Bradesco, and Nubank. Your registration data, betting history, and financial transactions are always transmitted in encrypted form.

Data Never Sold to Third Parties

116bet2 does not sell, rent, or transfer your personal information to third parties for commercial purposes. Data is shared only with technical partners strictly necessary for platform operations — payment processors and KYC providers — and always under strict confidentiality agreements.

Full LGPD Compliance

The collection, use, and storage of personal data at 116bet2 fully comply with the General Data Protection Law (Lei nº 13.709/2018). Every processing activity has an identified and documented legal basis. You have the right to know exactly how your data is being used at any time.

You Control Your Data

116bet2 respects and facilitates the exercise of all rights provided under the LGPD: access, correction, portability, anonymization, and deletion of data. Simply reach out via the Portuguese-language live chat or by email to our privacy address — requests are handled within 15 calendar days.

Data Stored Securely

116bet2 user data is stored on servers with physical and logical access controls, continuous monitoring, and encrypted backups. Internal access is restricted to authorized personnel with a proven operational need, in line with the necessity principle established by the LGPD.

Incident Notification

In the event of a security incident that may affect users' personal data, 116bet2 notifies the National Data Protection Authority (ANPD) and the affected individuals within the legally required timeframes, providing clear information about the nature of the incident, the data involved, and the measures taken.

About this document: This Privacy Policy describes how 116bet2 (accessible at 116bet2.best) collects, uses, stores, and protects the personal information of its users. By creating an account and using the platform's services, you confirm that you have read and understood this document. If you have any questions, please contact us via 24-hour live chat in Portuguese or by email at privacidade@116bet2.best.

1. Data We Collect

A 116bet2 collects personal data at the following moments and across the following categories:

1.1 Data provided by the user at registration

  • Full name and date of birth.
  • CPF (Cadastro de Pessoa Física).
  • Email address and mobile phone number.
  • Full residential address, including zip code (CEP).
  • Login password (stored in encrypted format — 116bet2 never stores passwords in plain text).

1.2 Data Collected During Identity Verification (KYC)

  • Official government-issued ID (RG, CNH, or passport) — front, back, and a selfie of the holder.
  • Proof of address issued within the last 90 days.
  • Additional documents may occasionally be requested to meet compliance obligations, such as proof of income source in cases involving high transaction volumes.

1.3 Platform Usage Data

  • Full Sports Betting history — events, markets, amounts wagered, and results.
  • Casino game history — roulette variants played, slots, crash games, and results.
  • Financial transaction history — deposits via Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago, or TED bank transfer, and withdrawals made.
  • Login records — date, time, IP address, and device used.
  • Customer support interactions — live chat conversation history and emails exchanged.

1.4 Technical Data Collected Automatically

  • Access IP address.
  • Browser type and version.
  • Device operating system (Android, iOS, Windows, etc.).
  • Pages visited within the platform and session duration.
  • Cookie identifiers and similar technologies (detailed in section 8).

Data minimization principle: A 116bet2 collects only the data strictly necessary for each identified purpose. We do not request personal information beyond what is needed to operate the platform, verify identities, and comply with applicable legal obligations in Brazil.

2. Purpose of Data Processing

A 116bet2 uses the personal data collected solely for the following purposes:

Purpose Data Used Justification
Account creation and management Full name, CPF, email, password, phone number Required to provide the service
Identity verification (KYC) ID documents, selfie, proof of address Legal and regulatory obligation
Transaction processing Financial data, deposit/withdrawal history Performance of contract with the user
Fraud Prevention and AML IP, device, betting patterns, financial history Legal obligation (Law No. 9,613/1998)
Customer support Chat history, email, account data Legitimate interest and contract performance
Account communications Email, mobile phone Contract performance and legitimate interest
Promotions and offers (optional) Email, mobile number, usage history Data subject consent
Platform improvement Anonymized usage data Legitimate interest

A 116bet2 does not use personal data for purposes incompatible with those listed above without the data subject's new explicit consent or another valid legal basis under the LGPD.

4. Data Sharing

A 116bet2 does not sell personal data. Sharing occurs only in the following situations, always with appropriate safeguards in place:

4.1 Required Operational Partners

  • Payment processors: To process deposits via Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago, and TED bank transfers, the minimum necessary data is shared with authorized financial intermediaries. These partners are subject to the regulations of the Banco Central do Brasil and the rules of the Brazilian Financial System.
  • Identity verification (KYC) providers: Documents and selfies are processed by certified identity verification providers, which act as data operators under 116bet2's instructions and are bound by confidentiality agreements.
  • Game providers (live casino): To operate live roulette tables, Lightning Roulette, and other live games, minimum session data is shared with Live Casino technology providers, who process that data solely to deliver the service.

4.2 Competent authorities

A 116bet2 may be required to share personal data with government authorities, regulatory bodies, the Financial Activities Control Council (COAF), or the judiciary when required by law, court order, or a legally grounded investigation. In such cases, 116bet2 discloses only the minimum necessary and, where legally permitted, notifies the affected user.

International transfers: In situations where data is transferred outside Brazil — such as when using international cloud infrastructure — the 116bet2 adopts the measures set out in art. 33 of the LGPD, ensuring a level of protection equivalent to that required by Brazilian law through specific contractual clauses or certifications recognized by the ANPD.

5. Data Retention

A 116bet2 retains personal data for as long as necessary to fulfill the purposes for which it was collected, in accordance with the following criteria:

  • Active account: Registration data, betting history, and transaction records are retained for the entire period the account remains active and for an additional period after closure.
  • After account closure: Data required to meet legal obligations — such as financial records mandated by tax and anti-money laundering legislation — is retained for at least 5 years after account closure, as required by Brazilian law.
  • KYC data: Identity verification documents are retained for a minimum of 5 years following the termination of the user relationship, in compliance with anti-money laundering regulations (Law No. 9,613/1998).
  • Marketing data: Retained only while consent remains active. After unsubscription, data is removed from mailing lists within 10 business days.
  • Security logs: Access logs and security event records are retained for 12 months for incident analysis purposes.

Once the applicable retention periods have expired, data is securely deleted or anonymized in a way that makes it impossible to identify the individual.

6. Data Security

A 116bet2 implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, destruction, or improper disclosure. Key safeguards include:

  • Encryption in transit: All traffic between the user's mobile device or computer and 116bet2's servers is encrypted using TLS 1.3 and a 256-bit SSL certificate.
  • Encryption at rest: Sensitive data stored in 116bet2's databases — including KYC documents and financial data — is encrypted at rest using industry-approved algorithms.
  • Access control: Internal access to personal data is restricted based on the principle of least privilege. Only staff members with a proven operational need may access specific data categories, subject to strong authentication and audit logging.
  • Continuous monitoring: The platform operates with 24-hour monitoring to detect anomalous access, intrusion attempts, and suspicious behavior. Automated alerts trigger immediate responses from the security team.
  • Two-factor authentication: Available to all 116bet2 users. We strongly recommend enabling it to protect your account from unauthorized access.
  • Security testing: 116bet2's infrastructure undergoes periodic security assessments, including penetration tests conducted by external specialists.

Despite all measures in place, no system is 100% impenetrable. In the event of a security incident that results in risk or harm to data subjects, the 116bet2 will follow the notification procedures set out in the LGPD.

7. Your Rights as a Data Subject

The LGPD grants you, as a personal data subject, a set of rights that the 116bet2 is committed to respecting and facilitating. All of the rights below can be exercised via 24-hour live chat in Portuguese or by email at privacidade@116bet2.best. The response time is up to 15 business days from the date of the request.

Your Rights Under the LGPD at 116bet2

All rights granted under Law No. 13.709/2018 that you may exercise at any time

Access

Request confirmation that 116bet2 processes your data and obtain a full copy of the personal information we hold about you, including your betting and transaction history.

Correction

If any of your data is incorrect, incomplete, or out of date, you may request a correction at any time. Details such as your address and email can be updated directly in your 116bet2 account dashboard.

Deletion

Request the deletion of personal data processed on the basis of your consent. Data subject to legal retention obligations — such as financial records — cannot be deleted before the legally required period.

Portability

Receive your personal data in a structured, interoperable format for transfer to another service provider, in accordance with ANPD regulations. Portability requests are processed within 15 days.

Opposition

Object to data processing based on legitimate interest when grounds exist to do so. 116bet2 will assess each request individually and respond within the legally required timeframe.

Consent Withdrawal

Withdraw consent for processing based on this legal ground — such as receiving marketing emails — at any time, free of charge and without needing to provide a reason. Unsubscription from 116bet2 mailing lists takes effect immediately.

Information on Data Sharing

Find out which public and private entities 116bet2 shares your data with. The list of recipient categories is described in section 4 of this policy and can be detailed upon request.

Petition to the ANPD

If you believe 116bet2 has not adequately addressed your request, you have the right to file a complaint with the Autoridade Nacional de Proteção de Dados (ANPD) — the regulatory body responsible for enforcing the LGPD in Brazil.

8. Cookies and Tracking Technologies

A 116bet2 uses cookies and similar technologies to enhance the user experience, ensure the platform functions correctly, and collect aggregated analytics data. When you access the platform for the first time, you are informed about the use of cookies and can manage your preferences.

8.1 Types of Cookies Used

  • Essential cookies: Required for basic platform functionality — session authentication, bet slip management, and language preferences. They cannot be disabled without compromising your use of the platform.
  • Performance cookies: They collect information on how users interact with the 116bet2 platform — most visited pages, session duration, errors encountered. Data is aggregated and anonymized, with no individual identification.
  • Functional cookies: They store user preferences such as odds display settings (decimal, fractional, or American) and preferred live casino table layouts.
  • Security cookies: They help identify unauthorized access attempts, suspicious login behavior, and provide protection against CSRF (Cross-Site Request Forgery).

8.2 Cookie management

You can manage or disable cookies directly in your browser settings (Chrome, Firefox, Safari, etc.) or through the cookie preferences panel on the 116bet2. Disabling essential cookies may prevent certain platform features from working correctly, such as login and live betting. Performance and functional cookies can be disabled without affecting basic access.

9. Minors

The services of the 116bet2 are intended exclusively for individuals aged 18 and over. The platform does not intentionally collect personal data from minors. The identity verification (KYC) process includes date-of-birth confirmation as a control measure.

If the 116bet2 identify that data from a user under 18 has been inadvertently collected — for example, due to incorrect information provided at registration — the account will be closed immediately, the data will be deleted, and any deposited funds will be returned to the legal guardian following appropriate verification.

Parents or guardians who suspect a minor is using the platform should contact us immediately via 24-hour live chat or by email at privacidade@116bet2.best. A 116bet2 cooperates with competent authorities in cases involving the use of the platform by minors.

10. Contact, DPO & Privacy Channel

A 116bet2 has appointed a Data Protection Officer (DPO) responsible for overseeing LGPD compliance and handling data subject requests. To exercise your rights, report a concern, or ask questions about this policy, you can reach us through the channels below:

Live Chat

Available 24/7 in Brazilian Portuguese. Average response time under 2 minutes. Ideal for urgent requests related to your account or personal data.

Privacy Email

For formal LGPD rights requests, please send to privacidade@116bet2.best. Response time: up to 15 calendar days. Please include your full name and CPF to help us process your request faster.

11. Changes to This Privacy Policy

A 116bet2 may update this Privacy Policy periodically to reflect changes in data processing practices, new platform features, regulatory updates, or ANPD determinations. Significant changes will be communicated via registered email and through a notification in the account dashboard at least 7 days before taking effect.

For lower-impact changes — such as wording adjustments or corrections that do not affect data subjects' rights — the update is published directly on this page with the revised date. We recommend revisiting this policy periodically, especially before making significant financial transactions on the 116bet2.

Continued use of the platform after an update's effective date constitutes acceptance of the new practices described. If you do not agree with the changes, you may close your account and request a withdrawal of your available real balance before the effective date.

Current version: This Privacy Policy has been in effect since January 2026. The most current version is always available at 116bet2.best/privacy-policy. For more information on how 116bet2 uses data in Sports Betting and gaming, please also refer to our Terms and Conditions.

Frequently Asked Questions on Privacy

The most common questions from 116bet2 users about data protection

No. 116bet2 does not sell, rent, or share users' personal data with third parties for commercial purposes. Data is only shared with operational partners strictly necessary to deliver the service — payment processors for Pix and other methods, KYC providers, and gaming technology suppliers — always under strict confidentiality agreements. Government authorities may receive data when required by law or court order, but only the minimum necessary in each case.

You may request the deletion of personal data processed on the basis of your consent at any time via 24-hour live chat in Portuguese or by emailing privacidade@116bet2.best. Please include your full name and CPF to help us process your request faster. The response period is up to 15 calendar days. Please note: data subject to legal retention obligations — such as financial records required under tax and anti-money laundering legislation — cannot be deleted before the minimum legal retention period of 5 years, as established under Brazilian law.

Yes. Your Sports Betting history, live casino sessions, roulette usage, and financial transactions are recorded and maintained by 116bet2. This monitoring serves three main purposes: ensuring the correct processing of bets and payments, detecting suspicious patterns of fraud or money laundering (a legal obligation), and improving the user experience based on usage patterns. You can access your full history directly in the account dashboard and request a copy of your data as provided under the LGPD.

Yes. Your CPF and all other sensitive data provided at registration are stored in encrypted form on 116bet2's servers and are always transmitted over the internet with 256-bit SSL protection. Your CPF is used solely to verify that each user holds only one account on the platform, for identification during the KYC process, and to link withdrawals to the account holder's bank account. It is never displayed in external communications or shared with third parties beyond the cases described in Section 4 of this Privacy Policy.

Yes, at any time and without needing to close your account. You can withdraw consent for marketing emails in two ways: by clicking the "Unsubscribe" link in the footer of any promotional email sent by 116bet2, or by updating your communication preferences in your account dashboard. Unsubscribe requests are processed within up to 10 business days. Please note that essential transactional emails — such as withdrawal confirmations, security alerts, and mandatory account communications — will continue to be sent regardless of this setting.

After account closure, 116bet2 retains personal data for as long as necessary to meet legal obligations. Financial records and KYC documents are kept for a minimum of 5 years, as required by Brazilian tax and anti-money laundering legislation. Once legal retention periods have been met, data is securely deleted or anonymized. Marketing data is removed immediately upon account closure. If you would like to know exactly which data is retained and for how long after your specific account is closed, please contact us at privacidade@116bet2.best.
Documents Related to Your Protection at 116bet2

This Privacy Policy should be read alongside the Terms and Conditions of 116bet2. For information on responsible gambling and control tools, visit Responsible Gaming. For any questions, Portuguese-language support is available 24 hours a day via live chat on the platform.

LGPD Compliant
256-bit SSL
Protected Data
24×7 Support
Certified KYC
ANPD Aligned

Clear Privacy, Trusted Platform

Your data protected under the LGPD, hassle-free Pix deposits, and 24-hour support in Portuguese. 116bet2 is ready for you to bet with confidence.

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